1. Privacy Policy (10DLC / SMS Messaging)
Company: Somrak Kitchens Effective Date: January 30, 2026 Data Collection Somrak Kitchens collects personal information only when voluntarily provided by users. This may include:
- Mobile phone number
- Name and contact details
- Message interaction data (delivery confirmations, opt-out requests, support inquiries)
Data Usage
Collected information is used solely to:
- Send SMS messages users have explicitly opted into
- Provide customer support and service-related communications
- Send appointment reminders, project updates, and promotional messages
- Maintain compliance with messaging regulations and carrier requirements
Data Sharing
- Mobile information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
- Information may be shared only with authorized service providers (such as SMS delivery platforms) strictly to support message delivery and compliance.
Data Protection
Somrak Kitchens implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
User Consent
Users provide consent by opting in through approved methods, including:
- Website contact or estimate request forms
- Keyword-based SMS opt-in
- Other compliant opt-in mechanisms Consent to receive SMS messages is not a condition of purchase.
Opt-Out Instructions
Users may opt out of SMS messages at any time by replying:
- STOP to unsubscribe
- HELP for assistance Message and data rates may apply.
Message Frequency
Message frequency varies based on customer interaction, project status, and campaign type.
Data Retention
Personal information is retained only as long as necessary to fulfill messaging purposes and applicable legal or compliance obligations.
Contact Information
For privacy or SMS-related questions, contact: Somrak Kitchens Email: [email protected] Phone: (216) 464-6500 Website: www.somrakkitchens.com
REQUIRED 10DLC STATEMENT (DO NOT MODIFY) No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Somrak Kitchens Terms and Privacy Policy
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.